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Course details
A Service Improvement Project uses a systematic approach to deliver and measure sustained improvements in quality of a service or services against a stated aim. This unit focuses on the development of a work-based service improvement project which is relevant to your workplace. Students will be supported to apply relevant quality/service improvement theories and models from an initial idea, through planning, delivery and evaluation.
Learning outcomes
Plan, design, implement and reflect upon the outcomes for a service improvement project, the idea for which is derived through evidence-based analysis of literature and policy; and consultation and dialogue with patients and stakeholders
Demonstrate and critically evaluate the evidence surrounding the proposed change to produce a succinct rationale for the service improvement
Identify and critically analyse a range of significant factors which are likely to have a bearing on the outcome of the service improvement project
Rigorously apply a suitable approach to a SIP that integrates procedures of research enquiry, analysis and evaluation
Analyse and critically reflect upon the process of the SIP structures, processes and outcomes
Prerequisites
None.
Funding
£0.00
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